Terms and conditions

Terms and conditions

These conditions of sale are concluded on the one hand by the company PIERRE SEMPE to the capital of 7500 € whose head office is located at 35 Corniche Lakes and Forests Lacanau 33680, registered with the Register of Commerce and Companies of BORDEAUX under the number 451 341 051 RCS hereinafter referred to as "SARL PIERRE SEMPE and managing the site https://www.pierre-sempe.com and, on the other hand, by any natural or legal person wishing to make a purchase via the https website. : https//www.pierre-sempe.com hereinafter referred to as "the buyer".

Article 1: object

These conditions of sale are intended to define the contractual relationship between SARL PIERRE SEMPE and the buyer and the conditions applicable to any purchase made through the website https://www.pierre-sempe.com. The acquisition of a product through this site implies acceptance without reservation by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site https://www.pierre-sempe.com is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have full legal capacity, allowing him to engage under these terms and conditions of sale.

The company SARL PIERRE SEMPE keeps the possibility of modifying at any time these conditions of sales, in order to respect any new regulation or in order to improve the use of its site. Therefore, the conditions applicable will be those in effect at the date of the order by the buyer.

Article 2. Products

The products offered are those listed on the website https://www.pierre-sempe.com SARL PIERRE SEMPE, within the limits of available stocks. SARL PIERRE SEMPE reserves the right to modify the product assortment at any time. Each product is presented on the website as a description of its main technical characteristics (capacity, use, composition ...). The photographs are as faithful as possible but do not engage the Seller. The sale of the products presented on the https://www.pierre-sempe.com website is intended for all resident buyers in countries that fully authorize the entry into their territory of these products.

Article 3. Fees

The prices listed on the product sheets of the Internet catalog and are prices in Euros (€) all taxes included (VAT) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The company SARL PIERRE SEMPE reserves the right to modify its prices at any time, being however understood that the price appearing in the catalog the day of the order will be the only one applicable to the purchaser. The prices quoted do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order. In mainland France, for any order, a fixed price for participation in the shipping costs will be charged to the buyer in the amount of 7.50 euros including tax.

Article 4. Order and payment methods

Before any order, the buyer must create an account on the site https://www.pierre-sempe.com. The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The company SARL PIERRE SEMPE offers the buyer to order and pay for his products in several stages, with 3 payment options to choose from:

- Payment by check: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by check". Finally, the last step offers him to check all of the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must print this order form, accompanied by his check made out to "SARL PIERRE SEMPE" at the following address: SARL PIERRE SEMPE 35 corniche Lacs et Forêts Lacanau 33680. No cash payment should be sent. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. The company SARL PIERRE SEMPE will dispatch the products at the earliest 2 working days after cashing of the check corresponding to the order, subject to provisions.

- Secure payment by credit card (via the Crédit Agricole E-Transaction system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the address of delivery or fill in a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by E-Transaction". The next step offers him to check all of the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure E-Transaction interface in order to securely enter their personal credit card references. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may require the cancellation of payment by card, the amounts paid will then be re-credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven to be made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with his bank, within 70 days of the transaction, or even 120 days. if the contract binding it provides for it. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums can be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge of it and the renunciation to avail itself of its own conditions of purchase. All the data provided and the confirmation recorded will constitute proof of the transaction. If the buyer has an email address and if he has provided it on his order form, SARL PIERRE SEMPE will send him confirmation of the registration of his order by email.

If the buyer wishes to contact SARL PIERRE SEMPE, he can do so either by mail to the following address: SARL PIERRE SEMPE 35 corniche Lacs et Forêts Lacanau 33680; either by email to the following address: boutique@pierre-sempe.com, or by phone at 0615232193.

Article 5. Retention of title

SARL PIERRE SEMPE retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.

Article 6. Withdrawal

Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return costs.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are placed by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are given for information only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The company SARL PIERRE SEMPE will be able to provide the buyer with the tracking number of his parcel by e-mail. The buyer is delivered to his home by his postman. In the absence of the buyer, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, for a period indicated by the postal services. Transport risks are the responsibility of the purchaser from the moment the items leave the premises of SARL PIERRE SEMPE. The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their content on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All products supplied by the company SARL PIERRE SEMPE benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the company SARL PIERRE SEMPE, which will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: SARL PIERRE SEMPE 35 corniche Lacs et Forêts Lacanau 33680, within thirty days after delivery.

Article 9. Liability

SARL PIERRE SEMPE, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, break in service, or other involuntary problems.

Article 10. Intellectual property

All elements of the site https://www.pierre-sempe.com are and remain the intellectual and exclusive property of the company SARL PIERRE SEMPE. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.

Article 11. Personal data

The company SARL PIERRE SEMPE undertakes to preserve the confidentiality of the information provided by the buyer, which it would be required to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: SARL PIERRE SEMPE 35 corniche Lacs et Forêts Lacanau 33680.

Data processing manager Richard Sempé

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Bordeaux.

information provided by the buyer, which it would be required to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: SARL PIERRE SEMPE 35 corniche Lacs et Forêts Lacanau 33680.

Data processing manager Richard Sempé